UPSCALE HOTEL SECURITY
The art of providing protection and safety to guests that are staying on your property longer than a couple of hours is truly a masterful skill. This delicate interaction becomes even more critical in an upscale environment, where customers are paying premium pricing for their stay. First Team Security has set the bar for having Security Hosts that make hotel guests feel appreciated, while at the same time encouraging them to follow guidelines that allow all guests and staff alike to feel safe and secure. First Team Security understands that in this social media world of today, we must always conduct ourselves in such a way that invites the guests to follow instructions but feel respected while doing it. Through our training, First Team Security has set itself apart from other companies, and we look forward to providing you with excellent service.
Our upscale hotel security can include the following services:
Entrance greeter and facility access control
Maintain security minded customer service
Pleasant guest interaction
Activity and incident reports
Bag and belonging search
Conflict mitigation
Parking lot security
Emergency evacuation
Fire watch
Crowd control and movement
Monitoring hotel staff to insure appropriate conduct
TESTIMONIAL
" I have had the pleasure of working with First Team Security for almost 10 years and in that time I have come to truly appreciate the level of professionalism and service the company provides. With hotel guests paying a premium price at our property we want every interaction with them to be hospitable. Security has a difficult job of enforcing the rules and regulations of our establishment while making the guest feel welcome. First Team Security has perfected this balance flawlessly. We get compliments all the time from our hotel guests regarding how pleased they are with our security staff. I know that when they are on property, I have nothing to worry about. There is no other security company out there as good as them. Period. "
- SHAUNNA MCKELVEY - GENERAL MANAGER | THE SHADE HOTEL
OUR COSTS
We are completely competitive with the industry standards for the type of service we provide. The total cost of our services can only be determined after specific security needs are evaluated and discussed after a walk through is completed. We believe that we will make a positive difference in every environment. We are careful not to let our cost prevent us from making that difference.
"We believe when your guests feel that they are both welcome and protected, they feel more comfortable. "
CLARENCE "CC" CARTER | DIRECTOR OF SECURITY